Fast refunds, no hassle
- Refunds are issued within 10 business days of receiving your return.
- All refunds are made to the original payment method.
- If items are damaged or not in original condition, a deduction may apply.
Shop worry-free with HelloPoster – fast refunds and secure returns guaranteed.
Complaints & damaged items
- Received a damaged item? Contact us at hello@helloposter.com with photos of the damage and packaging.
- Complaints must be submitted within 14 days after receiving your item.
- We cover return shipping costs for damaged items.
We stand by our quality – if it’s not perfect, we’ll make it right.
Right of withdrawal
- You have 14 days from receiving your order to cancel your purchase.
- Notify us by email at hello@helloposter.com with your order number.
- Return shipping costs are your responsibility, and items must be returned in original packaging.
Changed your mind? No problem. We’ve got you covered.
Return shipping address
All returns should be sent to:
HelloPoster v. Sanne Berg
Mosevej 20 B3
8240 Risskov, Denmark
No cash-on-delivery packages accepted. Items must be sent directly to our address.
Pickup option
Want to pick up your order in person? We offer pickup by appointment – just contact us to arrange a time.
At HelloPoster, we make buying and returning easy – because art should bring joy, not stress.