Shipping & delivery

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery times vary depending on your location:

  • Denmark: 2-4 business days
  • Europe: 4-7 business days
  • International: 7-14 business days

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times will be calculated at checkout.

What are your shipping costs?

Shipping costs vary based on destination and package weight:

  • Denmark: 49 DKK
  • Rest of Europe (France, Finland, Czech Republic, Austria): 175 DKK (~€24)
  • Southern & Eastern Europe (Bulgaria, Ireland, Italy, Croatia, Portugal, Spain, etc.): 240 DKK (~€32)

Product information

What materials are your posters printed on?

All our posters are printed on FSC-certified, high-quality 200-300g matte uncoated paper, depending on size. Smaller sizes (A4, 30x40 cm) use 300g paper, while larger sizes (50x70 cm and above) use 200g paper.

What sizes are available for your posters?

Our posters come in A4 (21x30 cm), 30x40 cm, 50x70 cm, 70x100 cm, and 100x140 cm.

Do your posters come with frames?

Frames are sold separately. We offer solid oak and black frames in multiple sizes to complement your prints.
See our frame selection here

What materials are your canvas prints made of?

Our canvas prints are made from high-quality Italian cotton with a fine weave and white coating for vibrant colors and sharp details. They are stretched over Danish-made wooden frames crafted from Finnish and Swedish pine.
Learn more about our canvas collection here

What types of posters do you sell?

We create unique posters using Photoshop and artificial intelligence, blending creativity and technology to produce original designs.

How do I care for my poster?

We recommend framing your poster and keeping it out of direct sunlight to prevent fading.

Are your materials environmentally friendly?

Yes! All our posters are printed on FSC-certified paper, ensuring sustainable and responsible forestry practices. We also produce on-demand, reducing waste and minimizing our environmental footprint. Our frames are made from solid oak and responsibly sourced materials.

Orders & payments

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard), PayPal, and MobilePay. All transactions are securely processed.

Can I modify or cancel my order after it’s placed?

If your order hasn’t been processed yet, we’ll do our best to accommodate changes. Contact us as soon as possible!

Can I track my order?

Yes, once your order is shipped, you'll receive a tracking number via email. Most orders are shipped with GLS.

Returns & exchanges

What’s your return policy?

We accept returns within 14 days of delivery. Items must be in original condition. Please note that return shipping costs are the responsibility of the customer.

What if my poster arrives damaged?

If your order arrives damaged, contact us immediately with photos, and we’ll arrange a replacement at no extra cost.

Contact us

Still have questions?

Reach out to our friendly customer service team at hello@helloposter.com. We’re here to help!

What if my poster arrives damaged?

If your order arrives damaged, contact us immediately with photos, and we’ll arrange a replacement at no extra cost.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk or wholesale orders. Please contact us for more information.

1 16
View all